This policy explains how Ridge Crawler: 4x4 Hill Climb ("the app"), our off-road 4x4 hill-climb game for iPhone and Android, handles information. The app is made by Sintios ("we", "us"), the trading name of KAVIO LABS SOFTWARE LIMITED.
1. What stays on your phone
Your best distances and stage stars, career missions and the daily challenge, driver level, coins, gems and recovery tokens, the trucks you own with their upgrades and paints, the login calendar and your settings (sound, music, vibration, graphics, language, lean control, tilt sensitivity and calibration, personalised ads) are kept in the app's private storage on your phone. A small ad file keeps how many runs you finished and when the last ad was shown, so the app can space ads out. The game itself works offline.
Motion sensor: with tilt leaning on (the default), the app reads your phone's accelerometer / gravity sensor while you drive to lean the truck. These readings are used instantly on the phone and are never stored or sent anywhere. You can switch to lean buttons in Settings.
Your phone's own backup (iCloud or Google backup, if it's on) may include this data, as with any app. That backup belongs to your Apple or Google account; we can't access it.
2. Ads (Unity Ads)
The game is free to play and is partly paid for by ads served by Unity Ads (Unity Technologies and its affiliates). We use two kinds:
- Rewarded ads, only when you tap for them: a recovery after a rollover (once per run), a refuel when the tank is empty (once per run) and double coins on the result screen.
- Occasional full-screen ads between runs: only when you leave a result screen, never during a run, never in your first session or first three runs, at most one every three runs and at least two minutes apart. If you have bought anything (Crawler Club VIP, Remove Ads, the starter pack, gems or recoveries), you never see these.
The app has no banner ads. To show, cap and measure ads and to prevent fraud, the Unity Ads software in the app collects data from your device and sends it to Unity: device identifiers (the advertising ID (IDFA on iPhone, only if you allow tracking; Google advertising ID on Android) and an identifier for this app on this device), your approximate location derived from your IP address, device and network information (model, operating system, language, screen, connection), and how you interact with ads. Diagnostics such as crash and performance data about the ad software may also be sent. Unity acts as an independent controller for this data; see Unity's privacy policy, which also explains how to ask Unity for access to or deletion of that data. We don't receive this data about you from Unity, only totals such as how many ads were shown.
3. Personalised ads and tracking: your choice
- UK, EU, EEA and Switzerland: after your first finished run the app asks once whether Unity may use your data for personalised ads. Both answers are equally easy and the game works the same either way. Until you answer, ads are not personalised.
- Everywhere: you can switch personalised ads on or off at any time in Settings → Personalised ads. Off means Unity shows ads without using your data for personalisation.
- iPhone: the app asks for permission to track (Apple's App Tracking Transparency) once, after your first finished run, and only if you allowed personalised ads. You can change this in iOS Settings → Privacy & Security → Tracking. Without permission the advertising ID is not shared.
- Android: you can reset or delete your advertising ID in your phone's Settings → Privacy → Ads (the exact place depends on the phone).
4. Purchases and Crawler Club VIP
Crawler Club VIP (monthly or yearly, with a free trial on the yearly plan for new subscribers), the Trail Starter Pack, Remove Ads, gem packs and Recovery ×3 are sold through the App Store or Google Play. Apple or Google processes the payment and tells the app on your phone what you bought, so your purchases can be restored. We don't receive your name, account, card or payment details. Apple's and Google's own privacy policies cover the purchase itself. Every purchase names exactly what you get: there are no random loot boxes.
Buying on sintios.com and your Sintios account
You can also buy Ridge Crawler's paid features on our website (Ridge Crawler on the web). The seller is KAVIO LABS SOFTWARE LIMITED and Stripe (Stripe Payments UK Ltd and its affiliates) processes the payment, by card, Apple Pay or Google Pay: your card or wallet details, billing details and email go to Stripe, never to us. Stripe acts as an independent controller for its own legal and fraud-prevention duties (Stripe's privacy policy).
For web purchases, and only if you choose to sign in (Settings → Sintios account), we keep a small Sintios account: your email address; what you bought, its status and dates, Stripe's reference numbers and when you ticked the box to start access straight away; and sign-in codes and sessions, stored only as hashes. You sign in with a one-time code we email you (single use, valid 15 minutes); there is no password. The app asks our server which purchases are linked to your email so it can unlock them; nothing else about how you use Ridge Crawler is sent. We don't use the account for marketing.
Deleting it: in the app (Settings → Sintios account → Delete account) or at sintios.com/account. Any web subscription is cancelled and your email, purchase list and sign-ins are deleted from our server straight away. Payment and invoice records are kept by Stripe, and by us in our accounts, for as long as tax and accounting law requires (in the UK, generally six years); they are used for nothing else. App Store labels: if you sign in, "Contact Info: Email Address", linked to you, used for app functionality only.
5. App Store and Google Play labels
Because the Unity Ads software collects data, the app's App Store privacy label lists identifiers, coarse location, usage data and diagnostics, used for third-party advertising and analytics, and its Google Play data safety section lists the same data as collected and shared with Unity for advertising, analytics and fraud prevention, encrypted in transit. None of it is collected by us.
6. What we don't do
- No chat or online multiplayer, no account needed to play, and no analytics or tracking code of our own.
- No location permission, contacts, photos, camera or microphone access. Motion data never leaves your phone.
- We don't sell personal data, and we don't receive any personal data from this app unless you sign in to a Sintios account.
7. Delete your data
Everything the app stores lives on your phone; deleting the app deletes it. Your subscription and one-time purchases stay with your Apple or Google account; use Restore purchases in the Shop or Settings to get VIP, Remove Ads and the starter pack back after reinstalling. Coins, gems and recovery tokens are part of your progress on the phone and are deleted with it. For data held by Unity, use the request options in Unity's privacy policy; resetting your advertising ID also breaks the link to past ad data.
8. Your rights
Data protection laws such as the UK and EU GDPR give you rights over personal data held about you, including access, deletion and objection, and the right to withdraw consent at any time (Settings → Personalised ads). We hold no personal data from this app unless you use a Sintios account; for ad data, contact Unity as described above. You can always contact us with questions, and you may complain to your data protection authority (in the UK, the ICO).
9. Children
Ridge Crawler is an off-road driving game where trucks can roll over, with no injuries, people or blood shown, and it is not directed at children under 13. It has no chat. Purchases go through Apple or Google, where parents can use Ask to Buy, Screen Time or Google Play parental controls.
10. Changes and contact
If we change how the app handles data, we'll update this policy and its date first and, for significant changes, tell you in the app or release notes.