1. Agreement
By downloading or using Prismo ("the app") you agree to these Terms. If you got Prismo from the App Store, you also agree to Apple's Licensed Application End User License Agreement (the "Standard EULA"); if these Terms and the Standard EULA conflict, the Standard EULA applies to the extent required by Apple. If you got Prismo from Google Play, the Google Play Terms of Service also apply to your download and purchases. If you don't agree, please don't use the app.
2. What Prismo is
Prismo is a daily light puzzle game. Puzzles are generated on your phone; the three daily boards are the same for every player on the same date. An anonymous daily leaderboard and challenge links use our server and need an internet connection. The game is for entertainment.
3. Fair play and acceptable use
- Play fair. Don't submit results you didn't earn, automate play, or tamper with the app, the leaderboard or challenge links. We may remove results that break these rules.
- If you add a name to a challenge or the leaderboard, don't use names that are offensive, impersonate someone, or contain links or contact details. Names may be filtered or removed.
- Don't interfere with or overload our service, or reverse engineer the app or its server except where the law allows it.
4. Free play, Prismo Plus and hint packs
- The daily puzzles, streaks, stats, challenges, the leaderboard and a few practice puzzles a day are free.
- Prismo Plus adds every past puzzle in the archive, unlimited practice and hints, and a streak freeze every week. Features may change over time; we won't remove a core paid feature without reasonable notice.
- Plus is an auto-renewing monthly or yearly subscription. The yearly plan includes a 7-day free trial for eligible new subscribers. Prices are shown in the app and on the App Store or Google Play before you buy.
- Payment is charged to your Apple Account (App Store) or Google Account (Google Play) at confirmation of purchase, or when a free trial ends. The subscription renews automatically unless cancelled at least 24 hours before the end of the current period, and your account is charged for renewal within 24 hours before the end of the period. Any unused part of a free trial is forfeited when you buy a subscription.
- Hint packs are one-time, consumable purchases. Hints are added to your hint wallet on this phone and are used up when you use them. They have no cash value, can't be transferred and aren't restored once used.
- The app shows ads from Unity Ads: rewarded videos only when you choose to watch one (the reward is given when the video completes), and occasional full-screen ads between levels, which anyone who has made a purchase never sees. On iPhone, Remove Ads is also sold as a one-time purchase that switches off those full-screen ads; optional rewarded videos stay available. Ads are provided by Unity under Unity's own terms. See the privacy policy for the data involved and your choices.
- On iPhone, you can manage or cancel subscriptions in your Apple Account settings. Refunds are handled by Apple (reportaproblem.apple.com). On Android, manage or cancel in the Play Store app (profile picture → Payments & subscriptions → Subscriptions) or at play.google.com/store/account/subscriptions; refunds for Google Play purchases follow Google Play's refund policy. Purchases don't carry over between iPhone and Android.
5. The optional Sintios account
You can sign in to an optional Sintios account with your email address to turn on what is linked to it. You are responsible for keeping access to your email secure. You can sign out or delete the account at any time, as described in the Privacy Policy.
6. Availability and changes to the service
The daily puzzles work offline. We work to keep the leaderboard and challenge links running, but we don't guarantee they will be uninterrupted or error-free, and we may change, suspend or discontinue features. Leaderboard entries and challenge links are kept only for a limited time (see the Privacy Policy).
7. Privacy
How we handle data is described in our Privacy Policy.
8. Intellectual property
The app, its puzzles, design, sounds and content belong to us or our licensors. These Terms give you a personal, non-transferable right to use the app. You may share result cards and challenge links the app creates.
9. Disclaimers and limitation of liability
To the extent the law allows, the app and service are provided "as is" and "as available", without warranties of any kind, and we are not liable for lost streaks, results or progress, for example after deleting the app, changing phones or a service outage.
Nothing in these Terms limits rights you have as a consumer that can't be excluded by law, including statutory rights in the EU, UK and Türkiye, or our liability for death or personal injury caused by our negligence, for fraud, or for gross negligence and wilful misconduct.
10. Termination
You can stop using Prismo at any time by deleting it. Cancelling a subscription is separate, see section 4. We may suspend access to the leaderboard or challenges if you seriously breach these Terms.
11. Changes to these Terms
We may update these Terms. If a change is significant, we'll tell you in the app before it takes effect.
12. Governing law
These Terms are governed by the laws of the country where Sintios is established. If you are a consumer, you also keep the protection of mandatory laws of your country of residence and may bring claims in your local courts.
13. Contact
Sintios · [email protected] · Prismo support